0
Call Crown Call Crown
Call Crown Call Crown
Call Crown Call Crown
0.0
Agent
Status
Total Jira Tickets
Tickets Resolved
Tickets by Type
Percent Resolved
Auto FLS Creating Ticket
Auto Unassign Assigning Tickets
Calls Handled Avg Call Length Total Talk Time Answer Rate Calls Missed Available %
0
0
0.0
0.0
0.0
0
0
0
Creating Ticket
Assigning Tickets
0.0
0%
0.0
0.0
0.0
0.0
0.0
0%
0.0
0.0
0.0
0.0
60%
95.23809523809523%
1.0
6m 20s
1h 21m 1s
20.0
0.0
0%
0.0
0.0
0.0
0.0
59%
100%
0.0
14m 50s
2h 23m 58s
11.0
67%
95.65217391304348%
1.0
10m 38s
3h 1m 37s
22.0